Straight answers to the questions we get asked at the counter and on the phone. If yours is not here, call (03) 9465 9875 or use the contact form.
Timber and products
What are the different types of timber flooring?
There are four main types of timber flooring: solid timber flooring, engineered timber flooring, hybrid flooring, and laminate flooring. Solid timber is made from a single piece of hardwood and is highly durable. Engineered timber consists of multiple layers and offers better stability. Hybrid flooring combines laminate and vinyl for durability and water resistance. Laminate flooring is a cost-effective option made from compressed fiberboard with a wood-look finish.
What is the difference between floating and direct stick installation methods?
Floating installation involves planks that are not glued or nailed but connected using a tongue-and-groove system, often with an underlayment for cushioning. Direct stick installation involves gluing the flooring directly to the subfloor, providing a more stable and solid finish.
What is the difference between composite and hardwood decking?
Composite decking is made from wood fibers and plastic, offering low maintenance and a uniform look. Hardwood decking is made from natural wood, providing a more authentic appearance, higher durability, and longevity but requires regular maintenance such as sealing and staining.
What is cladding or lining?
Cladding or lining refers to materials applied to interior or exterior walls to enhance appearance, provide insulation, and protect the structure. It can be made from materials like wood, stone, metal, or composites.
Delivery, installation and the yard
Do you deliver?
Yes, delivery is available using a crane truck across Melbourne. Customers can contact the business for a quote.
Do you install flooring?
Yes, a full supply and installation service is available, including delivery and rubbish removal. Customers only need to select their flooring and the team will handle the rest.
Do you install decking or cladding?
No, decking and cladding installation is not provided, but trusted and qualified trades can be recommended.
Do you have a showroom?
Yes, there is a showroom located in Thomastown where customers can view flooring, decking, and cladding options.